Amazon Connect's IVR system lets you create dynamic and intuitive voice menus. Customers can communicate with the program making use of organic language or keypad inputs, enabling self-provider options for routine inquiries. By automating these interactions, you could lower agent workload and increase performance. Bethany Blackwell, vp with the Salesforce https://johnnyhowqy.tribunablog.com/helping-the-others-realize-the-advantages-of-aws-amazon-crm-software-46659762