Should the transaction is fraudulent, the chatbot can freeze The client’s account and produce inside of a Dwell agent To judge the specific situation. Outsourcing fraud avoidance and detection to a chatbot leads to extra accuracy and timeliness when it comes to suspicious action.  Tom Werner/Getty Images Customer care hours https://knoxsnfwl.ageeksblog.com/36187981/bankchat-b-for-dummies