Ecommerce Boosts Performance: An online retailer employed BPO for stock management, increasing efficiency by twenty%, for each a 2023 Forrester case review. This permitted them to concentrate on customer experience, a subject we include in our publish on omnichannel customer service techniques. At rethinkCX, he helps companies scale service operations https://bpo-company-in-malaysia53197.csublogs.com/45303568/5-simple-statements-about-bpo-2-5-explained